Zotero connector cannot import PDF form EBSCOhost
I'm experiencing an issue importing PDFs using the Zotero Connector in the new EBSCOhost user interface. PDFs are now embedded in the individual record page. On that page, the Zotero Connector appears as expected (journal article icon), and using it imports the metadata as expected. However, gives the red X error (X Full Text PDF) rather than importing the PDF. If there is an open access version of the article, that does get pulled in, which is what I would expect. Because I can't get Zotero to import the EBSCOhost PDF, I don't know whether the OA option would override the EBSCO one, which would not be desirable either. I tried going to the "fully featured reading view" now offered by EBSCOhost, but it's not a typical PDF reader, so it also fails to import. I have updated the translators. Please let me know what other details you need to help diagnose this, if what I've included isn't sufficient!
Upgrade Storage
Could you post both a couple of URLs (which won't work for us but will be helpful to figure out structure and what you're looking at) and some specific works that you're accessing (author, title, data should be sufficient)
Kim, Y., Kang, Y., Kim, B., Kim, J., & Kim, G. H. (2025). Exploring the role of engagement and adherence in chatbot-based cognitive training for older adults: Memory function and mental health outcomes. Behaviour & Information Technology, 44(10), 2405–2417.
Record:
https://research.ebsco.com/c/cecc7m/search/details/5kbjyq7rzr?db=psyh&limiters=FT:Y&q=anxiety AND chatbots&searchMode=boolean
Full-featured reading view:
https://research.ebsco.com/c/cecc7m/viewer/pdf/5kbjyq7rzr
Wang, C., Li, X., Liang, Z., Sheng, Y., Zhao, Q., & Chen, S. (2025). The roles of social perception and AI anxiety in individuals’ attitudes toward ChatGPT in education. International Journal of Human-Computer Interaction, 41(9), 5713–5730.
Record:
https://research.ebsco.com/c/cecc7m/search/details/274sblln5f?db=psyh&limiters=FT:Y&q=anxiety+AND+chatbots&searchMode=boolean
Full-featured reading view:
https://research.ebsco.com/c/cecc7m/viewer/pdf/274sblln5f