How to get started.
I downloaded 2.0 and created my account. I can't find a place on the site where it says to get started with putting in my sources and start using the site. I found the library, but when I click on it, it only says I have nothing in my library, but won't open the window. How to I get started? I only planned on using the free version, but do I have to upgrade to a paid version before it will allow me to input information? Can anyone PLEASE HELP ME?!?!
To open your Zotero library, you'll need to click on the "Zotero" icon at the bottom-right corner of your Firefox window. Watch the tutorials and post here if you run into trouble.
Also, it wasn't clear to me that in order to use Zotero I needed to leave the site. And this seems odd in comparison to Diigo and Delicious.
And I'd say knowing how to access your Zotero library is certainly more important than the URL bar icon—and given that you weren't clear on that yourself, I would think you would agree.
Finding Your Library is easy as it is a tab. A new user goes to it and finds "There are no items in this library." A new user needs to know how to "get stuff into your library," "archive the web," etc. These pages (i.e. pages that go to the explanations of those functions) could well be listed on Welcome screen to new users or in a sidebar or tab always.
"Capture Research Data," "Archive Web Pages," and "Store."
Knowing how to get stuff into your Zotero library isn't particularly helpful until you actually understand what and where your Zotero library is.
All would be much easier for a user if it were easy to get to:
http://www.zotero.org/support/getting_stuff_into_your_library
http://www.zotero.org/support/archive_the_web
http://www.zotero.org/support/collections
http://www.zotero.org/support/creating_bibliographies
Thanks for your interest, but I'm really past caring. No one will notice afterall.
A lot of people seem to compare Zotero to delicious or digo (see above), which would explain that misunderstanding.
So by all means keep the picture with the URL bar icon, but it would really be a good idea to add one with the status bar icon - maybe instead of the "Create New Item from Page" - icon or so.
The Quick Start Guide could probably also have a separate item for opening the pane, below "How do I install it?". The intro video uses the shortcut key, so users could easily watch that and not understand where the pane is coming from.
I am also working on adding some step-by-step instructions on adding sync credentials in the Firefox extension on the validate page that loads up after the registration page https://www.zotero.org/start.
I am optimistic that this should help close the loop and get users to understand 1) how to open the Firefox extension and 2) the relationship between the Firefox extension and the website.
While we're at it:
1. I think it would be great to replace the pictures with the old menu items (i.e. the snapshot logo) - people have been confused by not finding them
2. I do think it'd be great if we could make the quick start guide more accessible - right now it's one small link from the start page and actually two links deep from the homepage - that doesn't seem ideal. In that context I find it somewhat unfortunate that clicking on the centerpiece of the homepage (the Collect - Organize - Cite - Sync part) doesn't take you anywhere - seems like a missed opportunity.
Your second request is also a good idea. Clicking on icons does take you through the tabs, but each of the three features on each tab could very well link out to the documentation about that given feature. I will think a little more about the best way to do this. If others have thoughts on this feel free to share them as well.
in your case, something similar has been discussed here:
http://forums.zotero.org/discussion/13145/importing-written-word-doc-citations-to-zotero/
so you can continue in that thread
to the top right, there is now the following list:
Download word processor plugins
Download previous Zotero version (1.0.10)
What's new in Zotero 2.0?
Upgrading from Zotero 1.0
Having trouble installing?
I think "what's new in zotero 2.0" and "Download previous version" and maybe even "upgrading from 1.0" are not necessary in such a prominent space, since probably almost everybody now who had 1.0 has updated and people who come here for the first time at this moment have not need to use 1.0, now where there are no problems with 2.0. I would propose to delete those and replace them with a link to quick start guide.
-Twitter updates needs too much space, for a relatively unimportant thing
-The logos of the sponsors are rather large, and take too much space
-Since the beginning I have never really understood the second task bar at the bottom with different items (but some doubles and in strange ways: for example: "blog" at the bottom leads to the same place as "more zotero news" to the right) than those at the top.
In principle this is fine, but since the homepage is so long, the lower task bar is never visible and I have to scroll down to see it, i.e. I have to remember that there are some ways to get to some pages down there (and only down there). I think this is all rather confusing than helpful and I would suggest to either streamline or drop the lower taskbar.