Upgrade Storage"Word could not communicate with Zotero. Please ensure that Zotero is open and try again."
Hi,
I've been consistently unable to use Zotero from within Microsoft Word for a couple of days now. The plugin appears, but every time I try to use a Zotero feature I get the notification "Word could not communicate with Zotero. Please ensure that Zotero is open and try again."... I am on Zotero 7.0.30, and MacOS Tahoe 26.1. I've tried all the troubleshooting tips I could find on the website and everything seems to act normally until the time comes to actually use Zotero. I tried what I found on this page: https://www.zotero.org/support/word_processor_plugin_troubleshooting. I've also deleted and redownloaded both Zotero and Word, restarted my computer, and ensured it's up to date with the latest software update.
Please help!
I submitted a report ID: 2009872674
I've been consistently unable to use Zotero from within Microsoft Word for a couple of days now. The plugin appears, but every time I try to use a Zotero feature I get the notification "Word could not communicate with Zotero. Please ensure that Zotero is open and try again."... I am on Zotero 7.0.30, and MacOS Tahoe 26.1. I've tried all the troubleshooting tips I could find on the website and everything seems to act normally until the time comes to actually use Zotero. I tried what I found on this page: https://www.zotero.org/support/word_processor_plugin_troubleshooting. I've also deleted and redownloaded both Zotero and Word, restarted my computer, and ensured it's up to date with the latest software update.
Please help!
I submitted a report ID: 2009872674