You'll need to say what the actual problem is that you're experiencing in addition to providing a Report ID.
What message, exactly? What exactly do you mean by "import a citation"? Are you trying to save to Zotero from the browser (as you should) or something else? You provided a Report ID from the Zotero app, which wouldn't be relevant for a save error.
Upgrade Storage
What message, exactly? What exactly do you mean by "import a citation"? Are you trying to save to Zotero from the browser (as you should) or something else? You provided a Report ID from the Zotero app, which wouldn't be relevant for a save error.