Zotero 7.0.30 (64-bit) crashes due to segmentation error under Linux (Zorin)

Davkil
Here is the log:
/app/bin/zotero: line 20: 5 Segmentation fault "$CALLDIR/zotero-bin" -app "$CALLDIR/app/application.ini" "$@"

Steps to reproduce: Start Zotero, synching library via Zotero online storage, roughly 10.000 files remaining. Zotero would crash continuously after 30 - 60 minutes with the above error listed in logs.

How can this error be remedied?
Thank you.
  • adomasven
    Zotero is based on Firefox, which itself relies on system libraries as well as packaged ones. This isn't a widely reported linux bug, as such, presumably Zorin includes some non-standard system libraries from other more mainstream distros. Particularly some distros have been replacing their coreutils with Rust-based versions that may not be feature-complete and as time-tested and bugs related to them have been reported, so that would be a good place to start investigating.
  • Davkil
    Thank you for the suggestion
    It was suggested that the latest beta *might* do something about this.
    Indeed, there is more information in the log on a missing resource (Chrome?!):
    "Unable to load split_h from the cursor theme" and
    "Missing chrome or resource URL: chrome://zotero/skin/16/white/loading.svg"

    So, indeed some sort of resource seems to be missing.
  • adomasven
    No, this is not relevant error. Missing resources either way wouldn't cause a segmentation fault crash, but instead an exit with an error prompt. Segmentation fault means that the working memory got corrupted while the program was running, which indicates some sort of low-level system issue.

    Chrome is a technical term referring to the browser UI surrounding the webpage (url bar, icons, menus, etc)
  • Davkil
    Ah, thank you very much for that clarification.
    There is a forum thread that seems related. Where the main issue is the segmentation but a resource error is concomitant though perhaps not relevant to the issue.
    The latest beta doesn't seem to fix it.
    https://forums.zotero.org/discussion/comment/500506#Comment_500506
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