Captcha verification fails

bwiernik · 2025-11-25T17:08:50+00:00

I’m attempting to log into Zotero.org from my laptop. Using either Chrome or Safari, I get a Captcha Verification Failed error. The cloudflare checkbox shows a green check and success, but login still fails. I am not using any sort of VPN.

fcheslack · 2025-11-25T20:08:34+00:00

Can you try again now. And if you're still having issues, try with any browser extensions temporarily disabled?

bwiernik · 2025-11-26T16:55:35+00:00

Thanks, it was still failing, but turning off all browser extensions fixed it. I'll investigate and figure out which one was causing the issue.