Upgrade StorageBug (likely): Unable to (re)open changed PDF on iPad
Synced PDFs cannot be opened in the Zotero app on an iPad when they've been changed on a different device.
I have my library synced between computer and iPad (via webdav). Whenever I edit a PDF attached to an item in my Zotero library on my computer in an external PDF viewer (for instance, to manually delete freehand/pencil drawings after other annotations have been moved to the Zotero database) I can no longer open the PDF on the iPad. Whenever I try to download and open the PDF on the iPad, while it apparently downloads it, upon opening I see the first page of the PDF, but a warning pops up, saying:
"Warning This document has been changed on another device. Please reopen it to continue editing."
I tap OK, the PDF closes, and it takes me back to the library list. I try to reopen. Same error message. I close Zotero, reopen, now the item appears with the blue arrow next to the PDF icon indicating the PDF needs to be re-downloaded. I tap it to download, it reopens, same error message. The only way is to delete the PDF from the item and reattach it. But the problem here is that then I lose all highlights stored in the Zotero database.
Help to find a fix much appreciated!
I have my library synced between computer and iPad (via webdav). Whenever I edit a PDF attached to an item in my Zotero library on my computer in an external PDF viewer (for instance, to manually delete freehand/pencil drawings after other annotations have been moved to the Zotero database) I can no longer open the PDF on the iPad. Whenever I try to download and open the PDF on the iPad, while it apparently downloads it, upon opening I see the first page of the PDF, but a warning pops up, saying:
"Warning This document has been changed on another device. Please reopen it to continue editing."
I tap OK, the PDF closes, and it takes me back to the library list. I try to reopen. Same error message. I close Zotero, reopen, now the item appears with the blue arrow next to the PDF icon indicating the PDF needs to be re-downloaded. I tap it to download, it reopens, same error message. The only way is to delete the PDF from the item and reattach it. But the problem here is that then I lose all highlights stored in the Zotero database.
Help to find a fix much appreciated!
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jandavidBumping this to make sure somebody sees it ... :)