Error report ID 1942563247 - frozen library

TeodoraCHUSJ
Local Zotero Library frozen, not loading. Sync rolling (says not synced for 2 days), Have a rather large library and had started clean up - worked well after clean up until 2 days ago. Please advise. Thank you,
MTC
  • dstillman
    7.0.19
    You're running a version of Zotero from June. You should start by installing the latest version from the download page and figure out why you haven't received automatic updates in months.

    If you're still having trouble after that, we'd want to see a Debug ID for Zotero startup through five minutes of not touching anything, using the "Restart with Logging Enabled…" option.
  • TeodoraCHUSJ
    Thank for your reply. We re-installed Zotero. However, it is still not loading and getting this error message:

    [JavaScript Error: "Transaction timeout, most likely caused by unresolved pending work." {file: "resource://gre/modules/Sqlite.sys.mjs" line: 1140}]

    [JavaScript Error: "Transaction timeout, most likely caused by unresolved pending work." {file: "resource://gre/modules/Sqlite.sys.mjs" line: 1140}]

    appName => Zotero, version => 7.0.27 (x64), os => Windows 11 22631, locale => fr-FR, extensions =>

    Your help is much appreciated.
    Teodora
  • dstillman
    We need the info I requested above.
  • TeodoraCHUSJ
    I sent the debug journal. I hope this is what was requested. Many thanks.
  • dstillman
    You have to post it here for us to look at it.
  • TeodoraCHUSJ
    It is Debug ID D1757638339
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