Upgrade StorageZotero won't sync on one device
I have a computer I use for work that is having trouble syncing. This means I can't access my pdfs when I'm on my computer at home. Here's the error message I'm getting.
Help!
Report ID: 1820007104
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 206}]
[JavaScript Error: "Could not remove the file at C:\Users\Dani\Zotero\storage\Y4BEVWP9"]
[JavaScript Error: "Download request 1/Y4BEVWP9 failed"]
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 206}]
[JavaScript Error: "Could not remove the file at C:\Users\Dani\Zotero\storage\VSW48HVG"]
[JavaScript Error: "Download request 1/VSW48HVG failed"]
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 206}]
[JavaScript Error: "Could not remove the file at C:\Users\Dani\Zotero\storage\XW56ITNG"]
[JavaScript Error: "Download request 1/XW56ITNG failed"]
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 206}]
[JavaScript Error: "Could not remove the file at C:\Users\Dani\Zotero\storage\ZNRLEJGI"]
[JavaScript Error: "Download request 1/ZNRLEJGI failed"]
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 206}]
[JavaScript Error: "Could not remove the file at C:\Users\Dani\Zotero\storage\YPF86KEJ"]
[JavaScript Error: "Download request 1/YPF86KEJ failed"]
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 206}]
[JavaScript Error: "Could not remove the file at C:\Users\Dani\Zotero\storage\ZT6VWXA3"]
[JavaScript Error: "Download request 1/ZT6VWXA3 failed"]
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 206}]
[JavaScript Error: "Could not remove the file at C:\Users\Dani\Zotero\storage\W6SMBDG6"]
[JavaScript Error: "Download request 1/W6SMBDG6 failed"]
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 206}]
[JavaScript Error: "Could not remove the file at C:\Users\Dani\Zotero\storage\YZSRH6NL"]
[JavaScript Error: "Download request 1/YZSRH6NL failed"]
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 206}]
appName => Zotero, version => 7.0.27 (x64), os => Windows 11 26100, locale => en-US, extensions => Notero (1.2.1, extension), ZotFile (5.1.2, extension, disabled)
Help!
Report ID: 1820007104
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 206}]
[JavaScript Error: "Could not remove the file at C:\Users\Dani\Zotero\storage\Y4BEVWP9"]
[JavaScript Error: "Download request 1/Y4BEVWP9 failed"]
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 206}]
[JavaScript Error: "Could not remove the file at C:\Users\Dani\Zotero\storage\VSW48HVG"]
[JavaScript Error: "Download request 1/VSW48HVG failed"]
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 206}]
[JavaScript Error: "Could not remove the file at C:\Users\Dani\Zotero\storage\XW56ITNG"]
[JavaScript Error: "Download request 1/XW56ITNG failed"]
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 206}]
[JavaScript Error: "Could not remove the file at C:\Users\Dani\Zotero\storage\ZNRLEJGI"]
[JavaScript Error: "Download request 1/ZNRLEJGI failed"]
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 206}]
[JavaScript Error: "Could not remove the file at C:\Users\Dani\Zotero\storage\YPF86KEJ"]
[JavaScript Error: "Download request 1/YPF86KEJ failed"]
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 206}]
[JavaScript Error: "Could not remove the file at C:\Users\Dani\Zotero\storage\ZT6VWXA3"]
[JavaScript Error: "Download request 1/ZT6VWXA3 failed"]
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 206}]
[JavaScript Error: "Could not remove the file at C:\Users\Dani\Zotero\storage\W6SMBDG6"]
[JavaScript Error: "Download request 1/W6SMBDG6 failed"]
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 206}]
[JavaScript Error: "Could not remove the file at C:\Users\Dani\Zotero\storage\YZSRH6NL"]
[JavaScript Error: "Download request 1/YZSRH6NL failed"]
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 206}]
appName => Zotero, version => 7.0.27 (x64), os => Windows 11 26100, locale => en-US, extensions => Notero (1.2.1, extension), ZotFile (5.1.2, extension, disabled)
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dstillmanSomething is preventing Zotero from deleting files within its data directory. If this is a work computer, this might be security software, so you should ask your IT department.