Upgrade StorageUnable to export all PDFs from a Folder in My Collection
Hello,
I am having the same issue as has previously been reported in Zotero 7 @dstillman.
I have a folder in Zotero with 293 PDFs (none greyed out, all available as I pay for storage within Zotero). When I go to export the 293 files from the folder I only get 108. The number changes depending on the export. I've tried several times. Sometimes I'll get 118, 173, 108, never the full 293. Are you able to assist?
I am having the same issue as has previously been reported in Zotero 7 @dstillman.
I have a folder in Zotero with 293 PDFs (none greyed out, all available as I pay for storage within Zotero). When I go to export the 293 files from the folder I only get 108. The number changes depending on the export. I've tried several times. Sometimes I'll get 118, 173, 108, never the full 293. Are you able to assist?
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adamsmithAre you sure you are waiting long enough? Exporting PDFs with annotations just takes some time without an obvious progress indicator
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sharonrosenrauchYes Adam. I'll wait for up to an hour. After a certain point the number doesn't change.
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sharonrosenrauchCould I please get some assistance?
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dstillmanCan you provide a Debug ID for an attempt? Make sure you wait until no more files are appearing.