Unable to download. D17561274.

gracevulic · 2025-10-30T14:54:25+00:00

Zotero connector is not letting me download anything to my library. I was getting a notification when I tried to save something that said something similar to unable to save, make sure you have Zotero open, but I do have Zotero open. I am no longer getting this notification when I try to save but it still doesn't work. I have tried removing the extension and redownloading it and it still isn't working.

dstillman · 2025-10-30T14:54:46+00:00

https://www.zotero.org/support/kb/connector_zotero_unavailable

gracevulic · 2025-10-30T14:56:42+00:00

I tried everything on that page and nothing worked, I also am seeing this on the connector settings.
https://s3.amazonaws.com/zotero.org/images/forums/u18672310/xk31t1u73ntwkn2vhcmu.png

dstillman · 2025-10-30T14:57:23+00:00

Tell us what you tried and what happened at each step.