Continuously popping up "are you a robot" when using Find Full Text function

dstillman · 2025-10-22T18:15:51+00:00

This discussion was created from comments split from: [Zotero 7 Beta] ScienceDirect cannot recognize Institutional Access through the CAPTCHA page.

forumuser · 2025-10-22T18:14:48+00:00

I am now on Zotero 7.0.27 and I still have the problem with the continuously popping up of "are you a robot", when I use the find fulltext function.

It says:
Reference number: 992ac3239ef53b52
IP Address: (mine)
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:109.0) Gecko/20100101 Firefox/115.0
Timestamp: 2025-10-22 17:37:22 UTC

Just wondering, how this could be circumvented in Zotero 7 (i.e., besides the beta version usage).

dstillman · 2025-10-22T18:19:02+00:00

(The thread you posted is over a year old and was about saving from the browser. It's also no longer relevant. I've moved this to a new thread.)

Is the CAPTCHA only for ScienceDirect papers?

After you pass the CAPTCHA, is it downloading further files, or just popping up the CAPTCHA again immediately?

Can you provide a Debug ID for reproducing this?

forumuser · 2025-10-22T18:56:43+00:00

Hello

I am sorry, for being in the wrong thread.

Yes, CAPTCHA is only for ScienceDirect papers and even if I pass it, it is popping up immediately again.

Here is the DebugID: D1055402215

adomasven · 2025-10-23T06:25:04+00:00

I cannot reproduce this issue, but generally you're going to have a much better experience by saving ScienceDirect articles with the Zotero Connector.