Underscored citations?

MichaelHaines

Can anyone help me with rectifying underscored citations? Im using mircosoft word and on a mac. This has just started to happen. Help anyone?

https://s3.amazonaws.com/zotero.org/images/forums/u5872692/9dh3ntp46gmomhek5vgy.png

dstillman

https://www.zotero.org/support/kb/citations_underlined