ID 424078473

b2021 · 2025-10-09T14:07:40+00:00

Word could not communicate with zotero. I try to run zotero again, then I checked the Zotero Word plugin and it was already installed. I installed it again anyway and run word and zotero again. However is not working. Do you have any idea on how to make word and zotero to communicate again?

dstillman · 2025-10-10T03:22:27+00:00

See https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons and the links from there.

Could not remove C:\Users\[…]\AppData\Roaming\Microsoft\Word\STARTUP\Zotero.dotm

Note that Zotero can't automatically update the plugin. That's why you're getting this error.