Issue between Gdoc and Zotero - Report ID: 943988851

SPUZflor
Hi, I am having issues with Zotero bugging Google doc.
Here is the message that I have.
I have tryed many times to re-start both Zotero and Google doc and I have today upgrade my Zotero thinking it was the issue.
Don't know what the next steps could be....
Zotero Connector
Your error report has been submitted.

Report ID: 943988851

Please post a message to the Zotero Forums with this Report ID, a description of the problem, and any steps necessary to reproduce it.

Error reports are not reviewed unless referred to in the forums.
  • adomasven
    It seems like Zotero Connector is having issues connecting to Google Docs. This could be internet interruptions or security software interfering. Could you submit a Debug ID from Zotero Connector for an attempt to cite if you're still seeing this?
  • SPUZflor
    Hi adomasven, Sorry about the duplicate, I think it is more about clicking on the button post comment and not having any reaction the window would keep remain open. So I click again. Sorry about this.
    Thank you for your prompt reply. Appreciated.
    I have reinstall Zotero on my laptop, but it still doesn 't

    Now I have a warning message: If you edit a citation in the editor it will no longer update to reflect

    I have submitted an error report. Report ID: 1176420808.

    Thank you.
  • dstillman
    edited 21 days ago
    Can you explain the exact problem you're experiencing?
    If you edit a citation in the editor it will no longer update[…]
    This is just a message in the Edit Bibliography window. You'll see that window if you click Add/Edit Bibliography while there's already a bibliography in the document.
  • SPUZflor
    Yes, sure. When I am trying to add a citation in my text, it doesn't work anymore.
    Also, I have removed the Zotero extension, and I am trying to put it back right now to see if it is going to make a difference.

    For the Bibliography, it looks like update have been done automatically.
  • dstillman
    If you're still seeing this, please update to Zotero Connector 5.0.185 (if your browser hasn't yet updated), reload Google Docs, and try again.
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