214372751

Erjone

when I go to Word it seems that there is no connection, even thought Zotero is open. I just upgrated to the new zotero, could it be because of that, cause the old zotero worked fine

dstillman

See https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons

Could not remove C:\Users\[…]\AppData\Roaming\Microsoft\Word\STARTUP\Zotero.dotm

It looks like Zotero isn't able to automatically update the plugin, which is why you're receiving this error.