Problem with the plug in with Mac
Hello,
I wanted to keep zotero 1.0 but when Firefox updates to 3.6.3, this version of Zotero becomes unusable => so I update when they propose zotero 2.0. It works but when i wanted to update the word processor plug in, it becomes difficult.
1) I couldn't see the zotero toolbar so I change the file from startup to démarre because I use a french version of WORD : I saw the toolbar
=> but when I click on it I had : this version is incompatible please check...
I uninstall the plugin several times and reinstall nothing
2) I tried with tools in Firefox and plugins preferences and try to reinstall the word components and now I have the message : "Zotero a rencontré une erreur lors de la mise à jour de votre document" I translate Zotero encounters an error during the document update
3) I uninstall all the plug ins and reinstall I had a message saying it couldn't install the zotero plug ing because of a file which was missing
4) I reinstall zotero 2.0 and all the plug ins after having removed everything. Now I have the same message than in 2)
What can I do now, knowing that I can't reinstall the version 1.0 because of firefox 3.6.3?
computer Mac OS X 10.5.8 (9L31a)
WORD 2001
Zotero 2.0 with pythonExt and Zotero MacWord Integration 3.02.b
Firefox 3.6.3
I wanted to keep zotero 1.0 but when Firefox updates to 3.6.3, this version of Zotero becomes unusable => so I update when they propose zotero 2.0. It works but when i wanted to update the word processor plug in, it becomes difficult.
1) I couldn't see the zotero toolbar so I change the file from startup to démarre because I use a french version of WORD : I saw the toolbar
=> but when I click on it I had : this version is incompatible please check...
I uninstall the plugin several times and reinstall nothing
2) I tried with tools in Firefox and plugins preferences and try to reinstall the word components and now I have the message : "Zotero a rencontré une erreur lors de la mise à jour de votre document" I translate Zotero encounters an error during the document update
3) I uninstall all the plug ins and reinstall I had a message saying it couldn't install the zotero plug ing because of a file which was missing
4) I reinstall zotero 2.0 and all the plug ins after having removed everything. Now I have the same message than in 2)
What can I do now, knowing that I can't reinstall the version 1.0 because of firefox 3.6.3?
computer Mac OS X 10.5.8 (9L31a)
WORD 2001
Zotero 2.0 with pythonExt and Zotero MacWord Integration 3.02.b
Firefox 3.6.3
This is an old discussion that has not been active in a long time. Instead of commenting here, you should start a new discussion. If you think the content of this discussion is still relevant, you can link to it from your new discussion.
If you're still having trouble see Debugging Broken Documents.
When I check in zotero I have new problems :
RROR:xpcom:Unhandled exception calling 'int8 getActiveDocument(out retval nsISomething);'
Traceback (most recent call last):
File "/Users/lcarlier/Library/Application Support/Firefox/Profiles/2hewyddb.default/extensions/pythonext@mozdev.org/pylib/xpcom/server/policy.py", line 277, in _CallMethod_
return 0, func(*params)
File "/Users/lcarlier/Library/Application Support/Firefox/Profiles/2hewyddb.default/extensions/zoteroMacWordIntegration@zotero.org/components/zoteroIntegrationApplication.py", line 54, in getActiveDocument
return Document_2004(appscript.app('Microsoft Word'))
File "/Users/lcarlier/Library/Application Support/Firefox/Profiles/2hewyddb.default/extensions/zoteroMacWordIntegration@zotero.org/pylib/MacWord.py", line 104, in __init__
self.asDoc = self.asApp.active_document
File "/Users/lcarlier/Library/Application Support/Firefox/Profiles/2hewyddb.default/extensions/zoteroMacWordIntegration@zotero.org/pylib/appscript/reference.py", line 585, in __getattr__
raise AttributeError("Unknown property, element or command: %r" % name)
AttributeError: Unknown property, element or command: 'active_document'
[JavaScript Error: "[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [zoteroIntegrationApplication.getActiveDocument]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://zotero/content/xpcom/integration.js :: anonymous :: line 306" data: no]" {file: "chrome://zotero/content/xpcom/integration.js" line: 306}]
ID n° : 31127045
New ID report 1968579797