Zotero not connecting.

chadhoeppel · 2025-09-29T16:39:46+00:00

This is the error code:1350681353
What fixes are available? This occurred after updating. I have removed and reinstalled, but that was not help.
Thanks

dstillman · 2025-09-29T16:40:19+00:00

You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.

chadhoeppel · 2025-09-29T16:49:49+00:00

The error I am receiving is "Word could not communicate with Zotero. Please ensure Zotero is running and try again. If this problem persists, see https://www.zotero.org/support/word_processor_plugin_troubleshooting

Reporting Error: 1350681353

dstillman · 2025-09-29T16:56:11+00:00

OK, so follow the troubleshooting steps: https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons

(Note that you're providing a Report ID from the Zotero Connector, which has nothing to do with this.)