Error saving PDF on university VPN

ezellohar
edited today at 6:39am
Having troubles with the connector saving articles with the connector on university VPN (we're using eduVPN). Most often when saving an article from the article web page won't retrieve the full text PDF. If trying to save directly from the open PDF I'm getting an error.
These are the two submissions from the connector:
1700638679
D509904662

Test case:
https://www.sciencedirect.com/science/article/pii/S2667118224000254
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