Sync Errors

CFFrost
I have tried several times to sync about 400 records, sometimes having to approve each of 254 changes, sometimes not. Each time, once I OK every tag that has been added, the green arrow cycles through the tooltip messages saying "uploading data..." and "upload accepted, waiting for sync server." When the arrow stops spinning, I get the red error button recommending I perform a Full Sync, which results in its own error window.

This doesn't sound like a queuing problem, since my data store isn't large and I get the error message rather than a perpetual spinner. Are there any further troubleshooting steps I can take?

Thanks,
Matt Frost (for C.F. Frost)

System: Win XP, Firefox, Zotero 2.0.3

Error report ID:
1548854332
  • adamsmith
    what error do you get for the Full Sync attempt?
  • dstillman
    Looks like this post of mine applies to you as well.
  • CFFrost
    Dan,
    So should I assume that my errors are caused by tags from a group library in a private database, too? Which troubleshooting steps do you recommend I follow? That's a long thread, with different problems under discussion.
  • dstillman
    Just the post I linked to, not the thread.
  • mwfrost
    edited May 18, 2010
    Dan,
    I uploaded a database via the repair tool.
    Thanks,
    Matt Frost
  • dstillman
    OK, I've put a fix for this into the repair tool. Upload again, and this time follow the instructions for using the repaired file.

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