file sync error report 1753052124

dsquared
I'm getting a file sync error; I'm using Zotero on Linux, and, well, it just gives me a file sync error. The error report is1753052124.

I've restarted Zotero and it keeps happening; it happens every time I start it and it tries to sync.
  • dstillman
    Can you provide a Debug ID (different from a Report ID) for an attempt that fails?
  • dsquared
    First, here's the full error message, which maybe you already have. Debug ID follows.




    [JavaScript Error: "uncaught exception: undefined"]

    [JavaScript Error: "uncaught exception: undefined"]

    [JavaScript Error: "Request timed out after 30000 ms"]

    [JavaScript Error: "Download request 1/9HEH958T failed"]

    [JavaScript Error: "A file sync error occurred. Please try syncing again.

    If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 206}]

    [JavaScript Error: "Request timed out after 30000 ms"]

    [JavaScript Error: "Download request 1/FPTYYWSH failed"]

    [JavaScript Error: "A file sync error occurred. Please try syncing again.

    If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 206}]

    [JavaScript Error: "Request timed out after 30000 ms"]

    [JavaScript Error: "Download request 1/MF4SF7WT failed"]

    [JavaScript Error: "A file sync error occurred. Please try syncing again.

    If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 206}]

    [JavaScript Error: "Request timed out after 30000 ms"]

    [JavaScript Error: "Download request 1/X6RL8TZ5 failed"]

    [JavaScript Error: "A file sync error occurred. Please try syncing again.

    If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 206}]

    appName => Zotero, version => 7.0.24 (x64), os => Linux 6.14.0-29-generic #29-Ubuntu SMP PREEMPT_DYNAMIC Thu Aug 7 18:32:38 UTC 2025, locale => en-US, extensions => Actions and Tags for Zotero (2.2.3, extension), Zutilo Utility for Zotero (4.0.1, extension)

    ---------------------------------

    I followed your instructions and got debug ID D65483583.


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