Connector Not Working for ACS Journals

hshanna · 2025-09-12T23:17:59+00:00

Report ID: 1350569973

I am unable to import articles from ACS journal websites to my Zotero database. Each time I try, I receive a notice that an error occurred trying to save with ACS Publications, so it tries to save with Atypon, but another error occurs, so it tries to save with Embedded Metadata. The save with Embedded Metadata partially works, but it doesn't capture the volume, issue, or page #, and it doesn't capture the pdf.

I've updated Zotero Connector and Zotero to the latest versions, including 64-bit for Zotero. Any help would be very welcome.

Thanks!

adamsmith · 2025-09-13T00:26:04+00:00

We always need sample URLs,. exactly as you see them, for reports like this

hshanna · 2025-09-14T19:05:19+00:00

Interestingly, the issue seems to be resolved. I went back to one of the troublesome pages (https://pubs.acs.org/doi/full/10.1021/ic8009095), but now I have no problems.

It must have been an issue on my end that has fixed itself with some behind the scenes Windows or browser update.

Thanks!