As I mentioned, you don't have any Zotero application set up to sync with the account you're posting from.
If you have Zotero running on your computer, you can check if it's set up to sync with an account in the sync preferences. If it is, let us know what the account is. If it's not then you'd just need to sign in to your account with it. https://www.zotero.org/support/preferences/sync
Beyond that, we need more details about exactly what you're doing and seeing to try to help.
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If you have Zotero running on your computer, you can check if it's set up to sync with an account in the sync preferences. If it is, let us know what the account is. If it's not then you'd just need to sign in to your account with it.
https://www.zotero.org/support/preferences/sync
Beyond that, we need more details about exactly what you're doing and seeing to try to help.
https://www.zotero.org/support/reporting_problems#provide_steps_to_reproduce