greyed out pdfs

johncseitz · 2025-09-09T00:01:38+00:00

I have upgraded my storage to 6gb. I have synced. Some of the PDFs in web based Zotero are greyed out and nothing happens when I click on them. In many of those cases, there is no symbol for the pdf in the main library window under the paperclip symbol.

dstillman · 2025-09-09T00:01:51+00:00

See Files Not Syncing, and if you're still having trouble provide the requested info.