Upgrade StorageChrome extension is not working
Hi,
I worked for quite a long time with Zotero and had never any issues. However, since today I can't save any websites via the Chrome extension.
Since Wikipedia should work, this is the URL that is not working: https://en.wikipedia.org/wiki/European_rabbit.
The message that I get is: "Er is een fout opgetreden bij het opslaan van dit item. Bekijk Probleemoplosser voor Vertaler voor meer informatie" (See link, https://s3.amazonaws.com/zotero.org/images/forums/u11154130/2kq9exr67xd809od4hy9.png). Which is translated: "An error has occured when saving this item. Look at the Troubleshooting Problems Saving to Zotero for more information."
I followed those steps of the troubleshooting, however, it is still not solved.
The debug ID is: D661439169
I hope someone can help me, and thank you in advance!
I worked for quite a long time with Zotero and had never any issues. However, since today I can't save any websites via the Chrome extension.
Since Wikipedia should work, this is the URL that is not working: https://en.wikipedia.org/wiki/European_rabbit.
The message that I get is: "Er is een fout opgetreden bij het opslaan van dit item. Bekijk Probleemoplosser voor Vertaler voor meer informatie" (See link, https://s3.amazonaws.com/zotero.org/images/forums/u11154130/2kq9exr67xd809od4hy9.png). Which is translated: "An error has occured when saving this item. Look at the Troubleshooting Problems Saving to Zotero for more information."
I followed those steps of the troubleshooting, however, it is still not solved.
The debug ID is: D661439169
I hope someone can help me, and thank you in advance!
Can you provide a Debug ID for Zotero startup through reloading a page in the browser and trying to save, using the "Restart with Logging Enabled…" option?
Weirdly enough, the extension is working again today. So, I don't need any additional help.