Zotero extension not working on Google Docs.
In the past few days, I was using the Zotero extension on Google Docs without any issues. However, it suddenly stopped working for no apparent reason.
When I try to add a new citation to my bibliography, the citation window opens normally, and I can select the source I want to cite. But after that, I receive the following error message: "A Zotero error occurred updating your document".
I have already followed the troubleshooting steps suggested in your documentation, but unfortunately, nothing worked, and I still cannot use Zotero in Google Docs.
Could you please advise me on how to resolve this issue?
Thank you in advance for your help.
Best regards.
When I try to add a new citation to my bibliography, the citation window opens normally, and I can select the source I want to cite. But after that, I receive the following error message: "A Zotero error occurred updating your document".
I have already followed the troubleshooting steps suggested in your documentation, but unfortunately, nothing worked, and I still cannot use Zotero in Google Docs.
Could you please advise me on how to resolve this issue?
Thank you in advance for your help.
Best regards.
We'd also want a Report ID from the Zotero Connector after reproducing this.