Zotero extension not working on Google Docs.

In the past few days, I was using the Zotero extension on Google Docs without any issues. However, it suddenly stopped working for no apparent reason.

When I try to add a new citation to my bibliography, the citation window opens normally, and I can select the source I want to cite. But after that, I receive the following error message: "A Zotero error occurred updating your document".

I have already followed the troubleshooting steps suggested in your documentation, but unfortunately, nothing worked, and I still cannot use Zotero in Google Docs.

Could you please advise me on how to resolve this issue?

Thank you in advance for your help.

Best regards.
  • edited 2 days ago
    If you follow the troubleshooting steps to the end, they will by definition isolate the problem unless it still occurs after completely clearing the contents of the document in the copy you made.

    We'd also want a Report ID from the Zotero Connector after reproducing this.
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