Upgrade StorageRepeating File Sync Error Messages (Report ID: 1099769799)
Dear Sir/Madam
Please note that I have been receiving repeated file sync error messages. I have submitted an error report to Zotero requesting the issue to be rectified (Report ID: 1099769799). The details of the error message can be found below.
It would be good if you could help to assist in resolving this issue.
Many thanks, have a nice day!
The error report:
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[JavaScript Error: "uncaught exception: undefined" {file: "chrome://zotero/content/xpcom/file.js" line: 339}]
[JavaScript Error: "uncaught exception: undefined"]
[JavaScript Error: "API key not set"]
[JavaScript Error: "IOUtils.write: Argument 2 can't be an ArrayBuffer or an ArrayBufferView larger than 2 GB" {file: "chrome://zotero/content/xpcom/http.js" line: 673}]
[JavaScript Error: "Download request 1/KSUH7FCL failed"]
[JavaScript Error: "A file sync error occurred. Please try syncing again.
We're looking into a fix, but for now, you'd have to ignore it or delete that attachment in the web library and empty it from the trash. You can paste KSUH7FCL into the desktop app search bar in All Fields & Tags mode to see the attachment in question.