Problems saving to zotero - pdf
Hello
I have been having issues with saving to zotero desktop using zotero connectors in both Bing and Chrome.
I have tried all the troubleshooting steps as per:
https://www.zotero.org/support/troubleshooting_translator_issues
Occasionally, it seems to work when I have just opened the Zotero desktop app but then stops working again. Please note, if I try to close the desktop app and then reopen, it often tells me that the previous app instance is running and I can see that it is still processing stuff in the Windows Task Manager - dont know if this is related?
I get the attached error message when trying to save via the Zotero connectors.
https://s3.amazonaws.com/zotero.org/images/forums/u5336313/pf1ix2tvn75hihp8n9fa.png
I have been having issues with saving to zotero desktop using zotero connectors in both Bing and Chrome.
I have tried all the troubleshooting steps as per:
https://www.zotero.org/support/troubleshooting_translator_issues
Occasionally, it seems to work when I have just opened the Zotero desktop app but then stops working again. Please note, if I try to close the desktop app and then reopen, it often tells me that the previous app instance is running and I can see that it is still processing stuff in the Windows Task Manager - dont know if this is related?
I get the attached error message when trying to save via the Zotero connectors.
https://s3.amazonaws.com/zotero.org/images/forums/u5336313/pf1ix2tvn75hihp8n9fa.png
Is "air quality" a collection or a library?
Does it work if you save to "My Library"?
Thank you for responding. Well that was weird. I had added all that information...obviously the gremlins deleted it!
Second attempt!
Debug ID: D923951190
URL: https://assets.publishing.service.gov.uk/media/64fadfdea78c5f0014265847/COMEAP_Quantification_recommendations.pdf#:~:text=This document presents a collation of Committee on,is intended to be helpful to policy makers.
Air quality is a collection within My Library. But I get the same popup if I try to save to My Library. The Debug ID above should show what happens when I try to save to My Library.
Thanks