Upgrade StorageCan not add any items to Zotero library
Hi everyone,
I am in the last phase of finishing my thesis and this has already cost me four full evenings.
I need to add a few sources to use as quotations.
But using either the DOI or the browser plugin fail.
"Zotero could not find a record for the specified identifier. Please verify the identifier and try again."
The whole program is super unresponsive too, sometimes takes ca. 2 minutes to display the library after launch and will not open contextual menus (right click).
Library size is ca 8GB, self-hosted via Webdav on Synology DSM7.
Storage is not an issue, I have made sure there is enough space both locally and remote.
No proxy, VPN, firewall etc in use.
System resources are not strained.
From what I can tell from the debug output, Zotero keeps waiting for db locks to release:
I have appended an excerpt from the logs.
This is the debug ID:
D1976776046
Thanks for your help!
------------
(3)(+0000000): Creating connector save session beEKVxrC
(3)(+0000001): CollectionTree.selectWait(): row 0 already selected
(4)(+0000000): Waiting for DB transaction as5BzeFl to finish to start XmNW0Mzv
(5)(+0000001): Zotero.DBConnection.prototype.waitForTransaction@chrome://zotero/content/xpcom/db.js:592:43 Zotero.DBConnection.prototype.executeTransaction@chrome://zotero/content/xpcom/db.js:445:18 saveItems@chrome://zotero/content/xpcom/translation/translate_item.js:101:21 saveItems@chrome://zotero/content/xpcom/server/saveSession.js:102:38 init@chrome://zotero/content/xpcom/server/server_connector.js:344:21
(1)(+0000000): Rolled back DB transaction XmNW0Mzv
(1)(+0000000): late cancellation observer
(1)(+0000000): SubError: late cancellation observer CancellationError: late cancellation observer (No stack trace) From previous event: this.init@chrome://zotero/content/xpcom/zotero.js:414:25 getContentsFromURL@chrome://zotero/content/xpcom/file.js:339:13 Zotero.Intl</<@chrome://zotero/content/xpcom/intl.js:100:35 Zotero.Intl</this.getString@chrome://zotero/content/xpcom/intl.js:144:18 this.getString@chrome://zotero/content/xpcom/zotero.js:1545:24 ZoteroPane<@chrome://zotero/content/zoteroPane.js:3176:19 @chrome://zotero/content/zoteroPane.js:31:18 @chrome://zotero/content/zoteroPane.xhtml:82:25
(5)(+0000001): HTTP/1.0 500 Internal Server Error X-Zotero-Version: 7.0.22 X-Zotero-Connector-API-Version: 3 Content-Length: 0
I am in the last phase of finishing my thesis and this has already cost me four full evenings.
I need to add a few sources to use as quotations.
But using either the DOI or the browser plugin fail.
"Zotero could not find a record for the specified identifier. Please verify the identifier and try again."
The whole program is super unresponsive too, sometimes takes ca. 2 minutes to display the library after launch and will not open contextual menus (right click).
Library size is ca 8GB, self-hosted via Webdav on Synology DSM7.
Storage is not an issue, I have made sure there is enough space both locally and remote.
No proxy, VPN, firewall etc in use.
System resources are not strained.
From what I can tell from the debug output, Zotero keeps waiting for db locks to release:
I have appended an excerpt from the logs.
This is the debug ID:
D1976776046
Thanks for your help!
------------
(3)(+0000000): Creating connector save session beEKVxrC
(3)(+0000001): CollectionTree.selectWait(): row 0 already selected
(4)(+0000000): Waiting for DB transaction as5BzeFl to finish to start XmNW0Mzv
(5)(+0000001): Zotero.DBConnection.prototype.waitForTransaction@chrome://zotero/content/xpcom/db.js:592:43 Zotero.DBConnection.prototype.executeTransaction@chrome://zotero/content/xpcom/db.js:445:18 saveItems@chrome://zotero/content/xpcom/translation/translate_item.js:101:21 saveItems@chrome://zotero/content/xpcom/server/saveSession.js:102:38 init@chrome://zotero/content/xpcom/server/server_connector.js:344:21
(1)(+0000000): Rolled back DB transaction XmNW0Mzv
(1)(+0000000): late cancellation observer
(1)(+0000000): SubError: late cancellation observer CancellationError: late cancellation observer (No stack trace) From previous event: this.init@chrome://zotero/content/xpcom/zotero.js:414:25 getContentsFromURL@chrome://zotero/content/xpcom/file.js:339:13 Zotero.Intl</<@chrome://zotero/content/xpcom/intl.js:100:35 Zotero.Intl</this.getString@chrome://zotero/content/xpcom/intl.js:144:18 this.getString@chrome://zotero/content/xpcom/zotero.js:1545:24 ZoteroPane<@chrome://zotero/content/zoteroPane.js:3176:19 @chrome://zotero/content/zoteroPane.js:31:18 @chrome://zotero/content/zoteroPane.xhtml:82:25
(5)(+0000001): HTTP/1.0 500 Internal Server Error X-Zotero-Version: 7.0.22 X-Zotero-Connector-API-Version: 3 Content-Length: 0
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dstillmanedited 7 days agoCan you provide a Debug ID for Zotero startup through reproducing the problem, using the "Restart with Logging Enabled…" option?