cannot open my Zotero library in mac

tzuminlee
Following recent Mac updates, I could not open my Zotero library. I received a pop-up window about "Zotero is trying to install a new helper tool" that asks for entering my password to allow this. I entered the password and click "Install Helper". The pop-up window disappeared. Then Zotero ends. I experienced the same by opening Zotero repeatedly. This is very frustrating. Please help. Thanks.
  • dstillman
    edited July 29, 2025
    You should reinstall Zotero from the download page. Your data won't be affected.

    If it's still happening after that, let us know.
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