Upgrade StorageCan't insert a reference
Working in word, I have always been able to insert a footnote or endnote by dragging and dropping the reference from ZOtero. Today, I get the red "stop-sign") as I try to drag the citation. I checked my Zotero connector, it is installed and on. I checked my account, it is current,. I upgraded my storage to 6GB, as it looked like my storage was full, and I thought that was the problem. But I still can't gfet it to work. I am a medical consultant, and work against a tight deadline. I need to be able to fix this now.
You should check what citation style you have selected for Quick Copy in the Export pane of the Zotero settings. You may need to re-select a style.
Also, if you're not running Zotero 7.0.22, you should install it from the download page over your current version. Your existing data won't be affected.
(Note that, while Quick Copy should work, and is appropriate for some workflows, the standard way of working in Word is to use the Word plugin.)