Cannot sync with server

MaryJane
Error report: 94851497

I've been trying to sync with the server, but zotero will not sync. I keep getting an error report (see above). Basically, when I click on the little red dot, it says that the program is in the process of syncing and I should check again in a few minutes. I've been unable to sync for about 30 minutes now.

I upgraded to the latest version and tried again, but the sync still failed. I restarted Firefox and tried again, but the sync still failed.

Please advise.
  • dstillman
    it says that the program is in the process of syncing
    No, it didn't. It said "Server updates in progress. Please try again in a few minutes.", which refers to server maintenance we were performing.
  • MaryJane
    I'm sorry, I should have been clearer. It said "the program is in the process of syncing" in the pop-up box in Firefox. When will the server maintenance be completed and where I can find a list of such times?
  • dstillman
    edited May 6, 2010
    It said "the program is in the process of syncing" in the pop-up box in Firefox.
    Well, no, again, it didn't. It said exactly what I wrote. The message you wrote doesn't exist anywhere in Zotero.

    The server maintenance is already done.
Sign In or Register to comment.