"Firefox profile cannot be loaded."
Zotero launches and syncs successfully. When there are zero items in My Library, the empty listing displays a "Welcome to Zotero!" message including a link to "install a Zotero Connector." When I click on this link, I receive the error message "Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible."
https://s3.amazonaws.com/zotero.org/images/forums/u1229269/p5b4ro93od4zzihgdf6k.png
I get the same error if I instead click the "Quick Start Guide" link in the same welcome message.
I am writing this message using Firefox 128.12.0esr (64-bit) on Debian 12 Bookworm (6.1.0-37-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.140-1 (2025-05-22) x86_64 GNU/Linux) running Gnome 43.9.
I have Zotero version 7.0.16 (64-bit) installed via the Linux > Official Tarball method posted here: https://www.zotero.org/support/installation.
I have not experienced any issues with Firefox itself; my settings and bookmarks persist from session to session, etc.
https://s3.amazonaws.com/zotero.org/images/forums/u1229269/p5b4ro93od4zzihgdf6k.png
I get the same error if I instead click the "Quick Start Guide" link in the same welcome message.
I am writing this message using Firefox 128.12.0esr (64-bit) on Debian 12 Bookworm (6.1.0-37-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.140-1 (2025-05-22) x86_64 GNU/Linux) running Gnome 43.9.
I have Zotero version 7.0.16 (64-bit) installed via the Linux > Official Tarball method posted here: https://www.zotero.org/support/installation.
I have not experienced any issues with Firefox itself; my settings and bookmarks persist from session to session, etc.
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AbeJellinekIt's possible that your default Firefox profile is broken. Try this: https://forums.zotero.org/discussion/comment/460563/#Comment_460563