CSS seems missing when taking snapshot on webpage

cfwongfreeman · 2025-07-09T14:26:53+00:00

Env:
- macos 15.5
- Zotero 7.0.18
- Safari 18.5
- Safari connector 5.0.168
====================
When I save the snapshot and pdf from a webpage to Zotero using safari connector, the webpage natively looked like:

https://s3.amazonaws.com/zotero.org/images/forums/u5579491/ito2lulsg3c0741ap8of.jpg

However, the snapshot saved to Zotero looked by Zoteor itself is:

https://s3.amazonaws.com/zotero.org/images/forums/u5579491/a1zq9cqa4rh4cgifs4rc.jpg

It seems CSS is not captured by the connector? or stemming from something else? Please help and thanks!

AbeJellinek · 2025-07-09T18:15:43+00:00

Thanks, I can reproduce this in Safari. We'll look into it. You should be able to use a different browser to save APS snapshots for now.

AbeJellinek · 2025-07-09T18:16:09+00:00

(Please provide the exact URL of the page you're saving in the future! It's very helpful to allow us to reproduce the issue.)

dstillman · 2025-07-15T02:31:22+00:00

@cfwongfreeman: Fixed now in Zotero 7.0.21.

cfwongfreeman · 2025-07-15T22:44:00+00:00

@AbeJellinek and @dstillman: Thanks for the fast response and fast fixing the issue. Now it works in the new version (but the safari connector disappears from "safari extension" if I just upgrade zotero, until I reinstall and replace Zotero with the new one).

AbeJellinek · 2025-07-16T14:09:57+00:00

That's a known Safari bug.