Upgrade Storagesync error report ID: 375279469
Since last week, Zotero doesn't sync 1 file. I can't find which one. The directory "ZMDTL8SN" doesn't exist on my computer.
Does someone know hot to fix it?
the error is the following:
"[JavaScript Error: "IOUtils.write: Argument 2 can't be an ArrayBuffer or an ArrayBufferView larger than 2 GB" {file: "chrome://zotero/content/xpcom/http.js" line: 673}]
[JavaScript Error: "Download request 1/ZMDTL8SN failed"]
[JavaScript Error: "Une erreur de synchronisation de fichier s'est produite. Veuillez essayer de synchroniser à nouveau.
Si vous recevez ce message de manière répétée, redémarrez Zotero et/ou votre ordinateur et essayez à nouveau. Si vous recevez encore ce message, soumettez un rapport d'erreur et postez son Report ID -numéro de rapport- dans un nouveau fil de discussion du forum Zotero." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 203}]
[JavaScript Error: "Error: Failed to load resource://gre/modules/PlacesDBUtils.sys.mjs"]
appName => Zotero, version => 7.0.16 (x64), os => Windows 11 26100, locale => fr-FR, extensions => DOI Manager (1.5.0, extension), Actions and Tags for Zotero (2.1.1, extension), Better Notes for Zotero (2.5.1, extension), Better BibTex for Zotero (7.0.36, extension)"
Does someone know hot to fix it?
the error is the following:
"[JavaScript Error: "IOUtils.write: Argument 2 can't be an ArrayBuffer or an ArrayBufferView larger than 2 GB" {file: "chrome://zotero/content/xpcom/http.js" line: 673}]
[JavaScript Error: "Download request 1/ZMDTL8SN failed"]
[JavaScript Error: "Une erreur de synchronisation de fichier s'est produite. Veuillez essayer de synchroniser à nouveau.
Si vous recevez ce message de manière répétée, redémarrez Zotero et/ou votre ordinateur et essayez à nouveau. Si vous recevez encore ce message, soumettez un rapport d'erreur et postez son Report ID -numéro de rapport- dans un nouveau fil de discussion du forum Zotero." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 203}]
[JavaScript Error: "Error: Failed to load resource://gre/modules/PlacesDBUtils.sys.mjs"]
appName => Zotero, version => 7.0.16 (x64), os => Windows 11 26100, locale => fr-FR, extensions => DOI Manager (1.5.0, extension), Actions and Tags for Zotero (2.1.1, extension), Better Notes for Zotero (2.5.1, extension), Better BibTex for Zotero (7.0.36, extension)"
We'll look into a fix, but for now, if you're still seeing this, you'd have to ignore it or delete that attachment in the web library and empty it from the trash. You can paste ZMDTL8SN into the desktop app search bar in All Fields & Tags mode to see the attachment in question.