Error Starting Zotero: "Component returned failure code: 0x80520016"
Hello everyone,
I'm encountering an issue when trying to start Zotero. Every time I launch the application, I get the following error message:
There was an error starting Zotero.
You can report this problem in the Zotero Forums.
[Exception... "Component returned failure code: 0x80520016 [nsIFile.createUnique]" nsresult: "0x80520016 ()" location: "JS frame :: chrome://zotero/content/xpcom/file.js :: Zotero.File</this.moveToUnique :: line 982" data: no]
Zotero.File</this.moveToUnique@chrome://zotero/content/xpcom/file.js:982:16
Zotero.DBConnection.prototype._handleCorruptionMarker@chrome://zotero/content/xpcom/db.js:1360:39
From previous event:
this.init@chrome://zotero/content/xpcom/zotero.js:414:25
getContentsFromURL@chrome://zotero/content/xpcom/file.js:339:13
Zotero.Intl</<@chrome://zotero/content/xpcom/intl.js:100:35
Zotero.Intl</this.getString@chrome://zotero/content/xpcom/intl.js:144:18
this.getString@chrome://zotero/content/xpcom/zotero.js:1539:24
ZoteroPane<@chrome://zotero/content/zoteroPane.js:3173:19
@chrome://zotero/content/zoteroPane.js:31:18
@chrome://zotero/content/zoteroPane.xhtml:82:25
I've tried the following steps to troubleshoot the issue:
Restarted my computer.
Checked for any recent updates to Zotero or my operating system.
Unfortunately, none of these steps resolved the issue. I'm currently using Zotero 7.0.15 on windows .
Any help or suggestions on how to resolve this error would be greatly appreciated. Thank you in advance for your assistance!
I'm encountering an issue when trying to start Zotero. Every time I launch the application, I get the following error message:
There was an error starting Zotero.
You can report this problem in the Zotero Forums.
[Exception... "Component returned failure code: 0x80520016 [nsIFile.createUnique]" nsresult: "0x80520016 ()" location: "JS frame :: chrome://zotero/content/xpcom/file.js :: Zotero.File</this.moveToUnique :: line 982" data: no]
Zotero.File</this.moveToUnique@chrome://zotero/content/xpcom/file.js:982:16
Zotero.DBConnection.prototype._handleCorruptionMarker@chrome://zotero/content/xpcom/db.js:1360:39
From previous event:
this.init@chrome://zotero/content/xpcom/zotero.js:414:25
getContentsFromURL@chrome://zotero/content/xpcom/file.js:339:13
Zotero.Intl</<@chrome://zotero/content/xpcom/intl.js:100:35
Zotero.Intl</this.getString@chrome://zotero/content/xpcom/intl.js:144:18
this.getString@chrome://zotero/content/xpcom/zotero.js:1539:24
ZoteroPane<@chrome://zotero/content/zoteroPane.js:3173:19
@chrome://zotero/content/zoteroPane.js:31:18
@chrome://zotero/content/zoteroPane.xhtml:82:25
I've tried the following steps to troubleshoot the issue:
Restarted my computer.
Checked for any recent updates to Zotero or my operating system.
Unfortunately, none of these steps resolved the issue. I'm currently using Zotero 7.0.15 on windows .
Any help or suggestions on how to resolve this error would be greatly appreciated. Thank you in advance for your assistance!