Zotero not installing the Word Add-In

thomasG29

In zotero (desktop app), i go on Zotero/Settings/Cite/Word Processors and click on "Install Microsoft Word add in", but nothing happens. Not pop up window, no option to select, etc. And nothing shows on Word when I re-open it later.
I've tried closing zotero and re-opening.
I'm on a brand new Macbook air.
Sequoia 15.2 OS

All the troubleshooting online helps AFTER a first window with options pops out, not if it doesn't.

Thanks for your help.
Thomas
https://s3.amazonaws.com/zotero.org/images/forums/u13097001/me53i374ne7v2u461z9h.png

dstillman

You may have denied Zotero's permission to access other app data when initially prompted. Restart your computer and try again.

You should also update to a current version of Sequoia.