Upgrade Storage151046544
I've been trying to sync for over a month at I can't.
[JavaScript Error: "Upload request 1/9ELXBIWM failed"]
[JavaScript Error: "A file sync error occurred. Please restart Zotero and/or your computer and try syncing again.
If the error persists, there may be a problem with either your computer or your network: security software, proxy server, VPN, etc. Try disabling any security/firewall software you're using or, if this is a laptop, try from a different network." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 651}]
appName => Zotero, version => 7.0.15 (ARM64), os => macOS 15.5, locale => en-US, extensions =>
(1)(+542209437): HTTP POST https://files.zotero.net/[…]/upload failed with status code 0
(2)(+0000003): Channel status was 2152398919
(2)(+0000002): Channel status was 2152398919
(1)(+0000001): 5 consecutive S3 failures -- aborting
(1)(+0000001): Upload request 1/9ELXBIWM failed
[additional output removed — D.S.]
[JavaScript Error: "Upload request 1/9ELXBIWM failed"]
[JavaScript Error: "A file sync error occurred. Please restart Zotero and/or your computer and try syncing again.
If the error persists, there may be a problem with either your computer or your network: security software, proxy server, VPN, etc. Try disabling any security/firewall software you're using or, if this is a laptop, try from a different network." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 651}]
appName => Zotero, version => 7.0.15 (ARM64), os => macOS 15.5, locale => en-US, extensions =>
(1)(+542209437): HTTP POST https://files.zotero.net/[…]/upload failed with status code 0
(2)(+0000003): Channel status was 2152398919
(2)(+0000002): Channel status was 2152398919
(1)(+0000001): 5 consecutive S3 failures -- aborting
(1)(+0000001): Upload request 1/9ELXBIWM failed
[additional output removed — D.S.]
Thank you
(Note that that's an upload for a 1.7 GB file. But if you can provide a full Debug ID, we can try to figure out why it's failing.)