Zotero connector not saving url data on the citation

Hi,

We have a strange problem. One of our users changed computers and after this she has no url:s in the Zotero connector saved citations. All the other data seems to be saved. We have the same settings and have checked extension settings. We have tested both in Chrome and Edge. We have unistalled the connector couple of times. Still the URL is not saving. Do you have any suggestion what we could check? This seems strange as all the other data is saved and connector seems to be working on the webpages.
  • edited 4 days ago
    Are you actually talking about the data saved to Zotero that's visible in the item pane, or just what's showing up in citations?

    If the former, we'd want an example URL and a screenshot of the data being saved.

    If the latter, it's likely just the "Include URLs of paper articles in references" setting in the Cite pane of the Zotero settings.
  • Hi,

    Thanks for the reply!

    This resolved itself, the data was not showing up on citations. The "Include URLs of paper articles in references" was selected, but for some reason the URL data was not saved. We did not make any changes, but later in the day the saving of the URLs started to function as expected.

    Best,
    Lauri
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