ID:204252157

chiying1981 · 2025-06-03T14:32:52+00:00

Zotero fails to sync the database, showing the error: "Search name cannot be longer than 255 characters". I’m using WebDAV for synchronization, with the cloud storage URL set to dav.jianguoyun.com/dav.

dstillman · 2025-06-03T14:33:28+00:00

That means what it says. You have a saved search with a name that's too long. Nothing to do with WebDAV.

chiying1981 · 2025-06-03T14:49:28+00:00

OK，how can I find out this search?

dstillman · 2025-06-03T14:50:33+00:00

Just look at your saved searches and find the one with a really long name. It's possible it was created by a plugin.

chiying1981 · 2025-06-03T15:03:29+00:00

Well, I've deleted all searches created since the last successful sync (14 days ago), including the Trash, but the issue persists.

dstillman · 2025-06-03T15:04:13+00:00

Can you provide a Debug ID (different from a Report ID) for a sync that produces this?

But if you're getting this error, you still have a search somewhere. It's possible some plugin is hiding it, so you should make sure you've restarted in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins.

chiying1981 · 2025-06-03T15:22:04+00:00

debugID: D1250908072

chiying1981 · 2025-06-03T15:24:00+00:00

https://s3.amazonaws.com/zotero.org/images/forums/u6778221/f1vnnldfnzp8bnf5fx1g.png

dstillman · 2025-06-03T15:29:59+00:00

OK, so you have a saved search with a super-long name beginning with "https://d.docs.live.net". If you don't see it, it's being hidden by a plugin when not in Troubleshooting Mode.

chiying1981 · 2025-06-03T15:48:54+00:00

Issue is resolved! Thank you！