Unable to download PDFs on Mac

matt_price · 2025-05-27T15:48:29+00:00

For the week or two I haven't been able to download any pdfs to Zotero from either firefox or chrome. Instead, I manually attach pdfs after downloading them via a browser interface.

This is on Zotero 7.0.15, MacOS. Debug ID is D433966157. Thanks everyone!

dstillman · 2025-05-28T05:46:46+00:00

Can you provide a Debug ID for Zotero startup through reloading the page in your browser and trying to save, using the "Restart with Logging Enabled…" option?

matt_price · 2025-06-03T13:18:13+00:00

my apologies, I thought I had done this on my original post. I just created a new debug id without restarting:
D1956823944

And a second, using the same resource and the "Restart with Logging Enabled" option:

D752247822

Thanks for your help!

dstillman · 2025-06-03T13:53:26+00:00

This would likely be fixed in the Zotero 7.1 beta:

https://forums.zotero.org/discussion/123767/available-for-beta-testing-improved-attachment-saving

matt_price · 2025-06-04T12:38:53+00:00

upgrading seems to fix the problem for me, will open a new discussion if the issue recurs.