Group Syncing

yabdelra · 2025-05-24T00:07:37+00:00

Currently having issues with all members in a group including myself (i am admin) with files (papers) and PDF attachments syncing across local and online zotero. For example, if i attach a paper locally, no one (including myself) will see if via Zotero.com. Also if someone attaches something on zotero.com, no one can see it online or local. Please advise

dstillman · 2025-06-06T05:08:27+00:00

See Files Not Syncing, and provide the requested info if you're still having trouble.

yabdelra · 2025-06-06T05:12:10+00:00

I am not getting the above message "the attached files could not be found" because the files or folders aren't even there. Simple example, if i make a folder right now in the group, no one else will see the new folder.

dstillman · 2025-06-06T05:13:07+00:00

OK, then you're asking about data, not files or attachments. See Changes Not Syncing.

yabdelra · 2025-06-06T05:38:17+00:00

the issue includes files and attachments as those also dont appear when attached to current or new data. The below debug id is for generating a folder: D2026029176

dstillman · 2025-06-06T06:27:01+00:00

Attachments are irrelevant if data isn't syncing.

That debug output shows a collection successfully uploaded. You can see it in your web library on this site. (To be clear, you created that in your personal library, not a group.)