Error downloading PDFs on an iPad

haiyangjin
[Split from 无法同步pdf]

Probably it's a similar issue for downloading PDFs on an iPad.
Debug ID: D859022495.
  • dstillman
    An SSL error has occurred and a secure connection to the server cannot be made., NSErrorFailingURLStringKey=https://files.zotero.net/eyJleHB[…]
    This isn't the same issue, but it's a certificate error trying to connect to the new domain we're using to work around the block that was causing the previous issue.

    There's no problem with the https://files.zotero.net certificate, so this would be due to some problem with your device's SSL certificate configuration or something intercepting your requests.

    If you get an error for the above URL from Safari on your iPad as well, you can try viewing the certificate info to see how it's identified. (You'll need iOS 18.4 or later to do this.) If you tap Details within "Connection Security Details", it should show two Amazon certificates and zotero.net.
  • haiyangjin
    Thanks for the info. Unfortunately, my Ipad is a bit old. But somehow it works now.

    Many thanks anyway.
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