unable to find my webpage zotero

Flipchart09 · 2025-05-15T03:40:57+00:00

I am trying to create a bio page from my Zotero webpage, but when I click the webpage, the sync page come up with this error 589270862.

I have removed and added the extension nothing seems to work

Thanks for your time

dstillman · 2025-05-21T13:49:24+00:00

Paste "WI38AKCN" into the Zotero search bar in All Fields & Tags mode from the root of My Library. That should show you the attachment that's causing this. There's a forward slash in the filename that shouldn't be there.

Zotero shouldn't have let you create an attachment with a slash in the filename, but apparently that was allowed somehow.

We'll fix this, but for now you'd have to delete that attachment item and then delete it from the trash to allow the sync to go through. (You can make a copy of the PDF first and then add it back.)