Bug report: Firefox extension not working for saving items in zotero.org (if Zotero app not running)

mlaverdiere · 2025-05-14T10:29:04+00:00

Firefox extension is currently not working for saving items in zotero.org (online account) when Zotero app si not running, as it gives an error message (see screenshot). It does work however if the Zotero app is running.

Tested on latest available Firefox version, with a new "virgin" profile (with standard configuration and without any other extension installed), on Windows and Linux, with multiple pages. Sames pages work when tested with Google Chrome.

Screenshot: https://s3.amazonaws.com/zotero.org/images/forums/u16260019/w1i1viz6f66zn6ha28is.png

Report ID: 1642816915

Error message:

[JavaScript Error: "items is undefined
_pollForProgress@moz-extension://8fb4fb6c-1c15-4cfd-9ed9-bda499fc5398/itemSaver.js:421:20
saveAttachmentsViaZotero@moz-extension://8fb4fb6c-1c15-4cfd-9ed9-bda499fc5398/itemSaver.js:242:22
_saveToZotero@moz-extension://8fb4fb6c-1c15-4cfd-9ed9-bda499fc5398/itemSaver.js:215:15
" {file: "[object Object]"}]

dstillman · 2025-05-15T14:09:39+00:00

This should be fixed in Zotero Connector 5.0.166 for Firefox, available now. Thanks for reporting.

mlaverdiere · 2025-05-15T15:52:19+00:00

Thanks for this update. It works now, but after the extension update, I had to clear/renew credential/authorization keys because I was getting the same error. Thanks again!