无法同步pdf

报告ID:1123680079
重启电脑后一直显示无法同步,同步错误。
  • edited 2 days ago
    [JavaScript Error: "S3 returned 0 (1/SYWNJTQS) -- retrying upload"]
    文件同步发生错误。请重启 Zotero 和/或电脑,然后尝试重新同步。

    如果此错误持续存在,你的电脑或网络可能有问题:如安全软件,代理服务器,或者 VPN。请尝试禁用你当前使用的任何安全/防火墙软件;如果你正在使用的是笔记本电脑,请尝试其他网络连接。
    Nothing has changed in Zotero, but there's currently some issue with file sync requests to Amazon cloud servers for some people in China — we've gotten many reports of this in the last few days. If you can you provide a Debug ID (different from a Report ID) for a sync that fails, we may be able to say more, but this is likely some problem with your internet connection.
  • edited 2 days ago
    Request timed out after 30000 ms
    Unfortunately, it looks like, for some people in China, file transfers to and from Amazon cloud servers are either being interrupted or timing out after 30 seconds of inactivity. Other requests to our servers seem to be working fine.

    All we can suggest at the moment is trying from a different network or waiting and hoping these requests stop being blocked/broken.
  • If this continues for another day, we'll try to come up with a workaround.
  • We've just rolled out a workaround. Please let us know (and provide a Debug ID) if you're still having trouble.
Sign In or Register to comment.