Multiple reminders of file synchronization errors have occurred

Zyqzjn
After joining the group, other members and the files they joined were unable to open.The username is Zyqzjn and the report ID is 1736306598
  • dstillman
    edited 2 days ago
    [JavaScript Error: "S3 returned 0 for 2/FWMJF95F -- retrying download"]
    [JavaScript Error: "S3 returned 0 for 2/FWMJF95F -- retrying download"]
    [JavaScript Error: "S3 returned 0 for 2/FWMJF95F -- retrying download"]
    [JavaScript Error: "S3 returned 0 (2/ILDYPPPQ) -- retrying upload"]
    Nothing has changed in Zotero, but there's currently some issue with file sync requests to Amazon cloud servers for some people in China — we've gotten many reports of this in the last few days. If you can you provide a Debug ID (different from a Report ID) for a sync that fails, we may be able to say more, but this is likely some problem with your internet connection.
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