Upgrade Storage"Unable to update your document" Report id: 1130703911
Hello,
I am using Word for Mac 2004 and Zotero 2.0. I have been working for few months and it was perfect, today after crating a backup to my library, I encountered the "Unable to upadate your documdent" problem.
I understand that the only solution for this problem is uninstall and reintall everything. I have tried that and it did not work. The problem presist.
See the message error below.
Do you have any idea how i can solve this problem?
Thanks!
Error message:
[JavaScript Error: "document.tooltipNode.ownerDocument is null" {file: "chrome://browser/content/browser.js" line: 3930}]
[JavaScript Error: "document.tooltipNode.ownerDocument is null" {file: "chrome://browser/content/browser.js" line: 3930}]
www.zotero.org : potentially vulnerable to CVE-2009-3555
www.zotero.org : potentially vulnerable to CVE-2009-3555
www.zotero.org : potentially vulnerable to CVE-2009-3555
www.zotero.org : potentially vulnerable to CVE-2009-3555
www.zotero.org : potentially vulnerable to CVE-2009-3555
www.zotero.org : potentially vulnerable to CVE-2009-3555
ERROR:xpcom:Unhandled exception calling 'int8 setDocumentData(in wstring);'
Traceback (most recent call last):
File "/Users/akrampf/Library/Application Support/Firefox/Profiles/vqy6flvw.default/extensions/pythonext@mozdev.org/pylib/xpcom/server/policy.py", line 277, in _CallMethod_
return 0, func(*params)
File "/Users/akrampf/Library/Application Support/Firefox/Profiles/vqy6flvw.default/extensions/zoteroMacWordIntegration@zotero.org/pylib/MacWord.py", line 212, in setDocumentData
self.properties.setProperty(PREFS_PROPERTIES[0], documentData)
File "/Users/akrampf/Library/Application Support/Firefox/Profiles/vqy6flvw.default/extensions/zoteroMacWordIntegration@zotero.org/pylib/MacWord.py", line 916, in setProperty
with_properties={k.name:docPropertyName, k.value:docPropertyValue})
File "/Users/akrampf/Library/Application Support/Firefox/Profiles/vqy6flvw.default/extensions/zoteroMacWordIntegration@zotero.org/pylib/appscript/reference.py", line 504, in __call__
raise CommandError(self, (args, kargs), e, self.AS_appdata)
CommandError: Command failed:
OSERROR: -1708
MESSAGE: Application could not handle this command.
COMMAND: app(u'/Applications/Microsoft Office 2004 de/Microsoft Word').make(new=k.custom_document_property, with_properties={k.name: u'ZOTERO_PREF_1', k.value: u'<data><session id="0uefwb2P"/><style id="http://www.zotero.org/styles/chicago-author-date" hasBibliography="0"/><prefs><pref name="fieldType" value="Field"/><pref name="noteType" value="0"/></prefs></data>'}, at=app(u'/Applications/Microsoft Office 2004 de/Microsoft Word').active_document.end)
[JavaScript Error: "[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [zoteroIntegrationDocument.setDocumentData]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://zotero/content/xpcom/integration.js :: anonymous :: line 345" data: no]" {file: "chrome://zotero/content/xpcom/integration.js" line: 345}]
I am using Word for Mac 2004 and Zotero 2.0. I have been working for few months and it was perfect, today after crating a backup to my library, I encountered the "Unable to upadate your documdent" problem.
I understand that the only solution for this problem is uninstall and reintall everything. I have tried that and it did not work. The problem presist.
See the message error below.
Do you have any idea how i can solve this problem?
Thanks!
Error message:
[JavaScript Error: "document.tooltipNode.ownerDocument is null" {file: "chrome://browser/content/browser.js" line: 3930}]
[JavaScript Error: "document.tooltipNode.ownerDocument is null" {file: "chrome://browser/content/browser.js" line: 3930}]
www.zotero.org : potentially vulnerable to CVE-2009-3555
www.zotero.org : potentially vulnerable to CVE-2009-3555
www.zotero.org : potentially vulnerable to CVE-2009-3555
www.zotero.org : potentially vulnerable to CVE-2009-3555
www.zotero.org : potentially vulnerable to CVE-2009-3555
www.zotero.org : potentially vulnerable to CVE-2009-3555
ERROR:xpcom:Unhandled exception calling 'int8 setDocumentData(in wstring);'
Traceback (most recent call last):
File "/Users/akrampf/Library/Application Support/Firefox/Profiles/vqy6flvw.default/extensions/pythonext@mozdev.org/pylib/xpcom/server/policy.py", line 277, in _CallMethod_
return 0, func(*params)
File "/Users/akrampf/Library/Application Support/Firefox/Profiles/vqy6flvw.default/extensions/zoteroMacWordIntegration@zotero.org/pylib/MacWord.py", line 212, in setDocumentData
self.properties.setProperty(PREFS_PROPERTIES[0], documentData)
File "/Users/akrampf/Library/Application Support/Firefox/Profiles/vqy6flvw.default/extensions/zoteroMacWordIntegration@zotero.org/pylib/MacWord.py", line 916, in setProperty
with_properties={k.name:docPropertyName, k.value:docPropertyValue})
File "/Users/akrampf/Library/Application Support/Firefox/Profiles/vqy6flvw.default/extensions/zoteroMacWordIntegration@zotero.org/pylib/appscript/reference.py", line 504, in __call__
raise CommandError(self, (args, kargs), e, self.AS_appdata)
CommandError: Command failed:
OSERROR: -1708
MESSAGE: Application could not handle this command.
COMMAND: app(u'/Applications/Microsoft Office 2004 de/Microsoft Word').make(new=k.custom_document_property, with_properties={k.name: u'ZOTERO_PREF_1', k.value: u'<data><session id="0uefwb2P"/><style id="http://www.zotero.org/styles/chicago-author-date" hasBibliography="0"/><prefs><pref name="fieldType" value="Field"/><pref name="noteType" value="0"/></prefs></data>'}, at=app(u'/Applications/Microsoft Office 2004 de/Microsoft Word').active_document.end)
[JavaScript Error: "[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [zoteroIntegrationDocument.setDocumentData]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://zotero/content/xpcom/integration.js :: anonymous :: line 345" data: no]" {file: "chrome://zotero/content/xpcom/integration.js" line: 345}]
-
ariekedited April 26, 2010This mesage is caceled.