Can't open the web zotero nor the local one

emjadid

Hello,
When I tried to connect to the web zotero, I get an error with a request to consult the zotero forum by copying this message :


uye/</<@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:43:310905
uye/<@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:43:311710
Yl@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:20:93116
fu@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:20:113057
pu/<@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:20:111832
pu@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:20:111892
Xc@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:20:105757
Po@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:20:46660
pu/<@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:20:111887
pu@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:20:111892
$c@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:20:104507
w@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:11:1375
A@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:11:1906



uye@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:43:310042
hye
t@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:20:178582
t@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:20:180603
t@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:20:175867
t@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:20:207150
yye
t@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:20:175867
n@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:20:195768
u@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:20:197320
d@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:20:152485
ik@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:20:212131
Ck@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:20:215945
gye@https://www.zotero.org/static/web-library-1745249374/zotero-web-library.js:43:313422

Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:136.0) Gecko/20100101 Firefox/136.0


Does anyone have an idea to fix this issue ?

Thank you

El Mehdi

adamsmith

Have you tried with all browser add-ons disabled (for testing, so yes, also disable essential add-ons)?

tnajdek

When you go to the web library and see this error, could you please open your browser console, paste the following code, and then share the output here?

localStorage.getItem('zotero-web-library-prefs')