Zotero 7 can't retrieve the correct literature information from the database of Taylor & Francis

liushengfeng · 2025-04-27T11:27:50+00:00

I can't retrieve the correct literature information from the Taylor & Francis online database, but it can work correctly on the other databases. I tried many times.
https://s3.amazonaws.com/zotero.org/images/forums/u13031895/01c9c8rbugimhg0nefmj.png

adamsmith · 2025-04-27T11:30:33+00:00

We always need a URL for such error reports

liushengfeng · 2025-04-27T11:32:16+00:00

@adamsmith exm, how can I get the URL for the error report? I am not familiar with this app.

adamsmith · 2025-04-27T12:36:59+00:00

No, the URL you are trying to import from

liushengfeng · 2025-04-27T12:49:50+00:00

@adamsmith https://www.tandfonline.com/doi/full/10.1080/09669580802159594?src=recsys#d1e181

adamsmith · 2025-04-28T13:11:12+00:00

Works for me still. Can you run through
https://www.zotero.org/support/troubleshooting_translator_issues as it applies and, if the noted steps don't fix things, provide all the information requested in the last step?